VT
Victor T
1 reviews | Active since Jan 2019
04 Mar 2026, 11:05
Shame on you GEMS
GEMS are the worst medical aid. My child been admitted at Paarl Mediclinic and in severe pain. She must be transferred to Paarl provincial hospital. Although her condition plus the chronic condition that cause it are covered under the PMBs
Helpful (0)
Replies (3)0
Replies (3)
Gems (Government Employees Medical Scheme)'s replyOfficial
04 Mar 2026, 13:17Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply04 Mar 2026, 13:17
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
VT
Victor T's updateReviewer Update
04 Mar 2026, 13:27That is how you handle an emergency ? 7 working days to reply what a joke
VT
Victor T's update04 Mar 2026, 13:27
Reviewer Update
That is how you handle an emergency ? 7 working days to reply what a joke
VT
Victor T's updateReviewer Update
04 Mar 2026, 17:57Good day GEMS
Thank you for solving my request timeosluly. Every WhatsApp message, every phone call and follow up from your competent staff is highly appreciated
Thank you for solving my request timeosluly. Every WhatsApp message, every phone call and follow up from your competent staff is highly appreciated
VT
Victor T's update04 Mar 2026, 17:57
Reviewer Update
Good day GEMS
Thank you for solving my request timeosluly. Every WhatsApp message, every phone call and follow up from your competent staff is highly appreciated
Thank you for solving my request timeosluly. Every WhatsApp message, every phone call and follow up from your competent staff is highly appreciated