JB
JP B
1 reviews | Active since Jul 2011
12 Oct 2020, 11:01
Service, service same old NO service.
What can I say? I'm back here again after 3 weeks of struggling with the call centre as now one knows why my doctors fee has not been paid. I've obtained 3 x refence numbers and all the operators sing the same tune over and over. "That they will investigate and call me" I've given 1 week interval between calls and Gems does not seem to care.
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JP B's updateReviewer Update
13 Oct 2020, 11:37Thanks for returning my call. Unfortunately I can't remember the guy that explained all in detail to me why this had occurred. But everything has now been resolved and all is well again. Thanks for the speedy response!
JB
JP B's update13 Oct 2020, 11:37
Reviewer Update
Thanks for returning my call. Unfortunately I can't remember the guy that explained all in detail to me why this had occurred. But everything has now been resolved and all is well again. Thanks for the speedy response!