lC
loretta C
1 reviews | Active since Oct 2025
15 Oct 2025, 18:15
******** salary deductions from contributions section
******** salary deductions on government employees meeical aid contributions and no solution to rectify or ammend after promising refunds for a period exceeding 3 months due to incompetence of credit control personnel who don't know what codes to use to stop ******* deductions on persal and avoid errors
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Gems (Government Employees Medical Scheme)'s replyOfficial
16 Oct 2025, 10:07Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply16 Oct 2025, 10:07
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS