LO
Liza O
1 reviews | Active since Aug 2013
07 Sept 2022, 12:56
Rules ?
Gems has generally been wonderful. HOWEVER...
Helpful (0)
Replies (2)0
Replies (2)LO
Liza O's updateReviewer Update
07 Sept 2022, 13:01 QUESTION:
On the GEMS brochure it indicates: U. Which means Unlimited
But it also says “refer to scheme rules”
What does the “scheme rule” say?
I've asked above question multiple times via email, but keep getting unhelpful replies. For example: "we did not receive any attachments" and "we are unable to link your correspondence to any member or practice on our system"
Other than this a very good medical aid!
I've asked above question multiple times via email, but keep getting unhelpful replies. For example: "we did not receive any attachments" and "we are unable to link your correspondence to any member or practice on our system"
Other than this a very good medical aid!
LO
Liza O's update07 Sept 2022, 13:01
Reviewer Update
QUESTION:
On the GEMS brochure it indicates: U. Which means Unlimited
But it also says “refer to scheme rules”
What does the “scheme rule” say?
I've asked above question multiple times via email, but keep getting unhelpful replies. For example: "we did not receive any attachments" and "we are unable to link your correspondence to any member or practice on our system"
Other than this a very good medical aid!
I've asked above question multiple times via email, but keep getting unhelpful replies. For example: "we did not receive any attachments" and "we are unable to link your correspondence to any member or practice on our system"
Other than this a very good medical aid!
LO
Liza O's updateReviewer Update
05 Oct 2022, 12:15Hi there. Thank you. A Gems representative phoned me and tried to put me through to the correct department. I went around a few times, but had to end the call.
I never did get an answer to my question, but my dad passed away so I didn't really need it anymore.
I never did get an answer to my question, but my dad passed away so I didn't really need it anymore.
LO
Liza O's update05 Oct 2022, 12:15
Reviewer Update
Hi there. Thank you. A Gems representative phoned me and tried to put me through to the correct department. I went around a few times, but had to end the call.
I never did get an answer to my question, but my dad passed away so I didn't really need it anymore.
I never did get an answer to my question, but my dad passed away so I didn't really need it anymore.