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Mpho M

1 reviews | Active since Aug 2013

22 Feb 2025, 09:30

Ruby funds

I sent a claim to GEMS for my Ruby savings funds. GEMS is not responding to my emails. When can I expect the funds?

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply25 Feb 2025, 08:40
Official
Good day,  
 
Thank you for engaging with us.  We are following your message, and feedback will be provided. If you have an urgent query, please contact us on:  ***(members) & ***(providers).
  
 Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. 
 Emergency number: ***(available 24 hours) 
  
 If you wish to submit a compliment, please email us on at ***. 
 
 We look forward to receiving your positive feedback. 
  
  Regards, GEMS