JM
Jay M

1 reviews | Active since Mar 2015

23 Oct 2025, 14:22

Response to my issue

I contacted gems on 3 instances and 6 emails to resolve a matter

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply23 Oct 2025, 15:30
Official
Good day,

 Thank you for engaging with us.  We are following your message, and feedback will be provided. If you have an urgent query, please contact us on:  ***(members Toll-free number) & ***(providers).

 Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.

 Emergency number: ***(available 24 hours)

 If you wish to submit a compliment, please email us on at ***. 

 We look forward to receiving your positive feedback. 

 Regards, GEMS