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thami B

1 reviews | Active since Mar 2010

25 Jan 2016, 11:41

refuse to pay medical hospital bill

on 15-02-2010 i was admitted in Uegen Marais hospital( ***) in Pretoria for knee operation, which started around 14hoo. Dr H swart ( ***) recommended sleepover since i was unconscious and having pipes connected to my knee.According to the Hospital the authorization did not approved to be sleep over ( meaning that i was suppose to drive my self being unconscious and while my knee is full of pine connected to it for blood to bleed into. I want Gems to pay that account.Visit no:***, Booking no: ***,Date of operation 15-02-2010.One thing that makes my heart pain full is that I'm paying gems lot of money, how can they say I must be operated by 2 o'clock and then send me back home being unconscious, why they refuse to pay?. the money that they did not pay I cannot afford that is why opted to pay medical aid on a monthly basis. and the hospital is not saying this money that i owe is because of private rates but because the medical aid refused to pay hospital. The amount that they refused to pay is R3,376.12 and I was unable buy on credit since 2010 as the hospital took me to credit beuru. now I think 2kill myself coz im sturked in life.

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Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply25 Jan 2016, 12:36
Official
Hello iviwebani,

Thank you for affording GEMS the opportunity to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.

Please allow us a little time to investigate your complaint.


Kind Regards
The GEMS Online Team