1 reviews | Active since Sept 2016
refusal to pay back claima
<p>GEMS is refusing to pay Dental fees even though there was proof of payment and funds available for dental procedures to commence. I have been waiting since November 2016 to receive moneys owed to me by GEMS.</p> <p>Pathetic service</p>
Good day
Thank you for alerting us to your concerns regarding your refund.
Please note that we require the following documents in order to process your refund:
- certified copy of your identity document (ID);
- a bank account statement (not older than three months); and
- proof of your residential address (not older than three months).
We apologise for any inconvenience caused in this regard.
Kind regards
The GEMS online team
Good day
Thank you for alerting us to your concerns regarding your refund.
Please note that we require the following documents in order to process your refund:
- certified copy of your identity document (ID);
- a bank account statement (not older than three months); and
- proof of your residential address (not older than three months).
We apologise for any inconvenience caused in this regard.
Kind regards
The GEMS online team