1 reviews | Active since Apr 2017
RE-FUND
My wife Portia Mokgabudi was admitted at the NET CARE Pretoria East Hospital on (25/Nov/2014) and attended by Dr.Joubert Schneider and Van Heer ( ***). and she was discharged the same day.<br> <br> I have received several letters from the doctor demanding payment for the service rendered and since my medical aid had funds available I was surprised by this. I made some inquiries to GEMS via emails regarding this matter, during the period of March I have received letter of demands from the doctors attorneys (VFV ATTORNEYS) ***) demanding payments .<br> I spoke to the lady by the name KIDIBONE MAHLANGU from the VFV ATTORNEYS ,she said GEMS did not settle the payments for the doctor hence they want payments from me. I finally paid the doctor including the VFV ATTORNEYS the total amount of R 1258.25 on (2015/03/13).<br> <br> I have exhausted all the avenues regarding the above matter for the refund ,send the proof of payments to GEMS (Thandi Manzini, Jacelyn Kok) made follow-up, recieved confirmation that they have received my complain and they are attending to these matter but to no avail ,till today (10/11/2015)<br> <br> Regards<br> Thabo<br> <br>
Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Kind Regards
The GEMS Online Team
Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Kind Regards
The GEMS Online Team
