MN
Mayenziwe N

1 reviews | Active since Mar 2014

09 Jun 2026, 17:33

Re-embursment

I have been writging to GEMS about the OT claim and attached all the relevant documentation but they keep saying I am sending an unrecognised query.

Please assist. This is their reference *** - ***.

Regards

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply10 Jun 2026, 09:42
Official
Good day,

Thank you for engaging with us.  We are attending to your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).

Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.

 Emergency number: ***(available 24 hours)

If you wish to submit a compliment, please email us on at ***. 

We look forward to receiving your positive feedback. 

Regards, GEMS