vN
vule N
1 reviews | Active since Aug 2010
08 Feb 2016, 10:11
Processing of claims
I have received approval for 2 motivations that have been approved for 2 patients, now they want me to re-send and its irritating, How do approve and request service providers to resend motivations. Thats pathetic and bad service to your members.
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Replies (1)
Gems (Government Employees Medical Scheme)'s replyOfficial
08 Feb 2016, 10:27Hello vule2004,
Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Kind Regards
The GEMS Online Team
Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Kind Regards
The GEMS Online Team
Gems (Government Employees Medical Scheme)'s reply08 Feb 2016, 10:27
Official
Hello vule2004,
Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Kind Regards
The GEMS Online Team
Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Kind Regards
The GEMS Online Team