Possible ***** by GEMS

<p>Possible ***** by Gems. Please investigate. Gems is duplicating claims and not paying out claims to member as per emails sent with attachment on the 16/4/2017 at 10:09 am for service date 11/3/2017 at 10:40 am for amount R 1203 and no response as yet.</p> <p> </p> <p>I received an sms from Gems that is very concerning, it states as follows:</p> <p> </p> <p>GEMS: (client) ,a claim from (optomotrist) on 2017/03/11 for R3609.00 received. This was received on 9 May 2017 at 8:04 am. The claim amount is multip**** by 3?</p> <p> </p> <p>Thus far I have made only two transactions this year:</p> <p>1. Contact lenz for Main member, dependant 00 on the 11/3/2017 which I paid an amount of R 1203,00 at 10:40 am.</p> <p> </p> <p>Please investigate with the utmost urgency and respond to me.</p>