LM
Louanne M
1 reviews | Active since Dec 2022
07 May 2026, 17:49
Poor service
Service delivery Communication VERY POOR! NO REPAYMENT ON CLAIMS.ALL PAPERWORK SUBMITTED 6TIMES. EVERYTIME JUST AN EXCUSE!! ANOTHER MEDICAL AID TAKING HIGH INSTALLEMENTS BUT NO SERVICE.
Helpful (0)
Replies (2)0
Replies (2)
Gems (Government Employees Medical Scheme)'s replyOfficial
08 May 2026, 12:02Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply08 May 2026, 12:02
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
LM
Louanne M's updateReviewer Update
08 May 2026, 20:38The ones submitted 6 times !
And tnat you have excuses everytime not to pay
If youre admin was up to standard . And people new what they are doing
And tnat you have excuses everytime not to pay
If youre admin was up to standard . And people new what they are doing
LM
Louanne M's update08 May 2026, 20:38
Reviewer Update
The ones submitted 6 times !
And tnat you have excuses everytime not to pay
If youre admin was up to standard . And people new what they are doing
And tnat you have excuses everytime not to pay
If youre admin was up to standard . And people new what they are doing