POOR SERVICE

CALLING GEMS IS A SERIOUS PROBLEM I HAVE BEEN ON THE PHONE FOR THE PAST HOUR AND I AM BEING TRANSFERRED FROM ONE DEPARTMENT TO ANOTHER THIS IS THE WORST SERVICE EVER CALLING GEMS IS ALWAYS A PROBLEM AND ALL THE AGENTS ARE NOT EVEN WILLING TO HELP I SPOKE TO 3 AGENTS AN ALL THREE OF THEME VERY USELESS I SPOKE TO MINAH *** VERY RUDE AND NOT WILLING TO HELP AT ALL I SPOKE TO GIFT WHO DROPPED THE PHONE WHILE I WAS SPEAKING TO HIM SPOKE TO THAPELO AUTH DEPARTMENT WHO FAILED TO HELP AND PUT ME THROUGH AND WAS HOLDING FOR ANOTHER 30 MINUTES AND I STILL DID NOT GET HELP YOUR SERVICE IS REALLY BAD AND I DEMAND FOR SOMEONE TO CALL ME ON *** AND SORT OUR MY PROBLEM