Poor service, actually NO SERVICE

Still waiting for my complaint to be solved. Still have not heard anything back from GEMS.

1. I want my app to be resetted so i can register again. Still has not been done at all. I have logged a ticket 3 times and im still waiting. Cant use the apo if they do not reset it

2. Still have not received the network doctors and hospitals list by email that the call centre promised me on ***

I have tried everything to get answers. NO ONE gets back to you at all.