1 reviews | Active since May 2017
Poor Service
<p>On the 4th of March 2016 , I took my Child to St. Augustines Hospital where she was admitted. The insurance failed to pay until today. I am now placed under Credit Bureaux I am unable to get Bond application approval as the result of this misnomer. I need an urgent intervention on this matter. I am paying this insurance every month but it is failing to discharge its responsibilty.</p>
Good day
Thank you for bringing your concerns to our attention.
We are currently investigating your complaint and we will provide feedback as soon as possible.
Kind regards
The GEMS Online Team
Good day
Thank you for bringing your concerns to our attention.
We are currently investigating your complaint and we will provide feedback as soon as possible.
Kind regards
The GEMS Online Team
Good day
Kindly be advised that the account is unfortunately stale.
If you are able to provide us with proof that the account had been submitted to GEMS within the four month claiming period we will, however, do our level best to assist you.
We apologise for any inconvenience caused in this regard.
Kind regards
The GEMS online team
Good day
Kindly be advised that the account is unfortunately stale.
If you are able to provide us with proof that the account had been submitted to GEMS within the four month claiming period we will, however, do our level best to assist you.
We apologise for any inconvenience caused in this regard.
Kind regards
The GEMS online team