1 reviews | Active since May 2016
Poor POOR Service
<p>A simple application for chronic medication busy driving me INSANE. Sent application through on 22 June for a person who was just discharged from hospital after suffering multiple strokes and having bacterial meningitis. Until TODAY (07 July) he has STILL Not received his meds. Seems like Gems want the person to DIE before they can provide their members with Decent Professional service
Good day
Thank you for bringing your concerns to our attention.
We are attending to your complaint and we will provide feedback.
Kind regards
The GEMS Online Team
Good day
Thank you for bringing your concerns to our attention.
We are attending to your complaint and we will provide feedback.
Kind regards
The GEMS Online Team
Good day
Thank you for affording GEMS the opportunity to respond to your complaint regarding the chronic medicine authorisation.
We are pleased to confirm that the medicine has been approved and as per your confirmation it was collected on 9 July 2016.
Please accept our sincere apologies for the delay in processing the application and for any inconvenience caused in this regard.
We trust the above is in order.
Yours in service
The GEMS Online Team
Good day
Thank you for affording GEMS the opportunity to respond to your complaint regarding the chronic medicine authorisation.
We are pleased to confirm that the medicine has been approved and as per your confirmation it was collected on 9 July 2016.
Please accept our sincere apologies for the delay in processing the application and for any inconvenience caused in this regard.
We trust the above is in order.
Yours in service
The GEMS Online Team