1 reviews | Active since Oct 2013
POOR GEMS SERVICE!!!
<p>I AM WAITING FOR ACCOUNTS TO BE PAID SINCE LAST YEAR 2015. THEY SIMPLY DO NOT RESPOND TO EMAILS AT ALL!!!</p> <p> </p> <p>USLESS BUNCH OF PEOPLE</p>
Good day Francois
Thank you for bringing your concerns to our attention.
We are looking into your complaint and we will provide feedback as soon as possible.
Kind regards
The GEMS Online Team
Good day Francois
Thank you for bringing your concerns to our attention.
We are looking into your complaint and we will provide feedback as soon as possible.
Kind regards
The GEMS Online Team
It has been 2 weeks now and no effort was made by GEMS nor DENIS to resolve this outstanding account!!!
There seems to be no sence of urgency from GEMS to resovle this issue!!!
It is really dissappointing as it proves that the staff at GEMS seems to be really incompotent in doing their job, which is making sure accounts are up to date, feedback is given as to the status of outstanding accounts and keeping members happy.
Very dissappointing from GEMS
It has been 2 weeks now and no effort was made by GEMS nor DENIS to resolve this outstanding account!!!
There seems to be no sence of urgency from GEMS to resovle this issue!!!
It is really dissappointing as it proves that the staff at GEMS seems to be really incompotent in doing their job, which is making sure accounts are up to date, feedback is given as to the status of outstanding accounts and keeping members happy.
Very dissappointing from GEMS
Good day
Thank you for affording GEMS the opportunity to respond to your concerns.
All accounts pertaining to services rendered in 2015, which are now considered as stale, are subject to an additional review process. This could take up to 30 days.
We sincerely apologise for the delay and for any inconvenience caused in this regard. We trust the above is in order.
Yours in service,
The GEMS Online Team
Good day
Thank you for affording GEMS the opportunity to respond to your concerns.
All accounts pertaining to services rendered in 2015, which are now considered as stale, are subject to an additional review process. This could take up to 30 days.
We sincerely apologise for the delay and for any inconvenience caused in this regard. We trust the above is in order.
Yours in service,
The GEMS Online Team