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Sphesihle M
1 reviews | Active since Jan 2017
03 Apr 2023, 17:59
Poor customer care
GEMS keep dissatisfaction to me as the client. I sent a request for a letter or medical certificate 3 weeks ago. I am still waiting for it up until today. I phoned a week later after an email I was told that they are attending my case and I will get response in 72 hours since I have requested something for 2009. I am still waiting. I think it is better to know that I won't get it than an empty promises they have made
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Sphesihle M's updateReviewer Update
05 Apr 2023, 20:53I did contact GEMS telephonic but I was told to wait they are still attending my case, that was a week ago. They promised to get back to me with 72hours but it's been more than 7 days
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Sphesihle M's update05 Apr 2023, 20:53
Reviewer Update
I did contact GEMS telephonic but I was told to wait they are still attending my case, that was a week ago. They promised to get back to me with 72hours but it's been more than 7 days