Poor Administration Services By Call Centre

SARS have requested a breakdown of the tax claim as is appears on my medical aid tax certificate. Despite numerous calls and emails, the closest I have come to receiving this information is in the form of a pdf document which is so badly formatted that it cannot be submitted to SARS.

This has been going on for more than a week - promises of call backs and emails before the end of business do not materialize.

Exceptionally poor administration and customer service.