PMB NOT ASSISTING!!!!

Item: Gems (Government Employees Medical Scheme)
Rating: 1
Author: vhongani K

no ,help I'm calling and i keep on being transferred from pillar to post, spoke to ZENNDE ,LIWETHU from PMB was promised that my matter was escalated today when i call its another story its exhausting ,i will send an email to THE CEO I'm ****ed a simple query cant be resolved maybe Dr Stanley Moloabi will be able to assist me.

Helpful (0)

Replies (1)

Gems (Government Employees Medical Scheme)'s replyOfficial

20 Mar 2025, 15:53

Good day,

Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members) & ***(providers).

Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)

If you wish to submit a compliment, please email us on at ***.

We look forward to receiving your positive feedback.

Regards, GEMS

Gems (Government Employees Medical Scheme)'s reply20 Mar 2025, 15:53

Official