DM
Dineo M

1 reviews | Active since Mar 2013

01 Sept 2015, 12:31

PMB claim not processed correctly since July

I'm doing a follow up on account dated 08/06/2015 for Pr *** which has been short paid and was to reprocessed as per call with Given on the 20/08/2015. As I type this email I have been kept on hold by your agent Joy for 15 minutes already

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply01 Sept 2015, 12:51
Official
Hello Mphetshi,

Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.

Please allow us a little time to investigate your complaint.


Kind Regards
The GEMS Online Team