Pensioner is paying levies of up to R3500 on chronic medication because your systems are working!!!

GEMS!!!!! I have submitted a chronic medication request 6 times, the first being on 6 July 2023, and the last on 31 July, when I was advised to send it again and mark it urgent. Here we are 7 days after sending the urgent request with no feedback... Only to call and hold for 12+ minutes to be told it is being sent for processing.

Meanwhile a pensioner is paying levies of up to R3500 on chronic medication...

Wonderful service GEMS.