XF
Xander F

1 reviews | Active since Aug 2015

14 Aug 2015, 15:46

Payments

Wife had a embolism Dec.In hospital for 14 days.Shes registered on the program where blood and meds come out of a other account.Payments of Pathology outstanding a long time now. Query after query is not dealt with, nobody knows whats going on!Promises after promises...Callcentre says they can not do anything.

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Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply17 Aug 2015, 08:55
Official
Hello Xans,

Good day


Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.

Please allow us a little time to investigate your complaint.


Kind Regards

The GEMS Online Team