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1 reviews | Active since Nov 2016

08 Nov 2016, 12:07

Pay out

<p>GEMS its been almost two months and I'm still waiting on my payout. I've been told you have received all the neccesary paper work from my side. The hold is on your side.</p>

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Replies (2)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply08 Nov 2016, 15:36
Official

Good day

Thank you for bringing your concern to our attention. We are looking into this matter and will provide feedback.

Kind regards

The GEMS online team

Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply15 Nov 2016, 15:56
Official

Good day

Thank you for alerting us to your payout concerns.

We can confirm that your bank account details have been updated and the refund has been processed. You may expect payment of your refund within 7 to 14 working days.

Please accept our sincere apologies for any inconvenience caused by the delay in finalising this matter.

Kind Regards

The GEMS online team