Pathetic service in becoming a member

Good day Gems

It has been 7 days now after I have submitted the online application and I have yet to hear any form of communication from GEMS.

I have also emailed you and still no form of communication back, despite Gems each time stating that they will get back to me within 48 hours. I have called to the call center numerous times and no-one there wants to help either, I am just told to reapply again.

Your service is pathetic to say the least!!

I was required by Gems to cancel my previous medical aid in order to apply at Gems. It seems like Gems does not want to help me and I will sit without medical aid at the end of this month. In which, should I require medical care, I will hold Gems liable for my medical costs!

Can a supervisor please email or call ( ********** 065) me today!

Gustav Klopper