PATHETIC SERVICE

I AM SO SICK OF GEMS! THE EXTREME INCOMPETENCE AND LACK OF SERVICE DELIVERY IS BEYOND PATHETIC! YOU HAVE DOCTORS THAT DONT EVEN EXIST ON YOUR LIST!!?? IM SICK AND CAN'T GO TO THE DOCTOR BECAUSE THE ONE SELECTED DOES NOT EXIST!!!!!!!!! WHAT THE HECK IS GOING ON WITH YOU GUYS!!! ITS BEEN TWO MONTHS OF DEALING WITH THIS INCOMPETENCE! I HAVE SO MANY REFERENCE NUMBERS ALREADY MXM!!!