BZ
Busisiwe Z

1 reviews | Active since Nov 2025

27 Nov 2025, 10:49

Painful Experience

we have sent bank details and practice registration since June 2025 . We have never received any confirmation. We have never been able been paid bills , we have assisted a lot of your members without payment. We are super frustrated

0
Replies (3)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply27 Nov 2025, 12:38
Official
Good day,

Thank you for engaging with us. We confirm receipt of your message and apologise for the delay in acknowledging your message.

If you have an urgent query, please contact us on: ***(members) & ***(providers).
 
 Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
 
 If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback. 
 
Regards,

GEMS
BZ
Busisiwe Z's update28 Nov 2025, 13:57
Reviewer Update
Welele ..yistori!!

BZ
Busisiwe Z's update15 Dec 2025, 13:19
Reviewer Update
waiting for the investigation feedback 15 days later , this level of incompetence must be studied in University