EM
Erik M

1 reviews | Active since Jul 2011

04 Oct 2022, 11:50

Operation denied.

I was advised by my surgeon to have a hernia repaired. His office gave me the quotes, which I gave to GEMS. They gave me an authorisation number and told me that I can go for the operation on 03 October 2022. I received a sms a couple of days later to say that my application has been declined, because my BMI (30) is too low for a laparoscopic procedure.!!! I do not understand how a procedure can be cancelled after it has been authorised...

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Replies (2)
EM
Erik M's update31 Oct 2022, 11:00
Reviewer Update
Good morning. I have since lodge an appeal. Can you please advise...
EM
Erik M's update31 Jul 2023, 16:27
Reviewer Update
Good day. No, I did not receive the outcome. I am still walking around with this bulge of a hernia. It is not pleasant to live with this discomfort every day.

Regards