Ongoing Struggle with Membership Application

<p>This is now probably week 6/7 of my continuous struggle to get onto Gems... I phone EVERY DAY to hear what the progress is on my membership application, and EVERY DAY another document is missing. I have sent in outstanding documents AT THE OFFICE and I have emailed it probably 7 times already to enquiries AND an agent, AND I have given it to the agent BY HAND!!! Still, some documents keep getting lost.</p> <p>I phoned them last Monday and the consultant told me "everything is in order." I asked for the 2nd time - just to make sure - and he assured me all is good and they will message me soon to confirm. (By the way, this was only told AFTER he told me there were other documents outstanding, and after arguing for a while he suddenly "found" everything!!!)</p> <p>Got a message Saturday night that I need to still submit 3 months bank statement... AFTER THEY CONFIRMED EVERYTHING IS IN ORDER!!! And I had to be on the med aid from 1 July!!!</p> <p>#GEMS #TheWorst </p>