RG
RIA G

1 reviews | Active since Oct 2011

07 Jun 2017, 15:35

NOT OUR PROBLEM

<p>i went for a laproscopy in Krugerdorp Private hospital and GEMS reckons that the claim was submitted incorrectly to them via the hospital and when i contacted the hospital they said they have done what the medical aid asked them. Bottom line claim not paid due to incompentance either from their side or the hospital side.</p> <p>SOOOOOOOOOOOOO SORRY YOU SIGNED AT THE HOSPITAL PAY UP YOURSELF - all their attitudes</p> <p> </p> <p> </p>

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Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply07 Jun 2017, 16:27
Official

Good day

Thank you for affording us the opportunity to respond to your concerns. Please send us a private message with your membership number in order for us to assist you.

Kind regards

The GEMS online team