sL
sam L

1 reviews | Active since Sept 2013

14 Nov 2023, 09:08

Not a GEM(s)

I emailed and called GEMS to find out if they would cover certain procedures. This was 2 months ago, and still no response. I also requested further information as to whether you accrue savings in a facility and switch to a different plan, and does those savings then fall away. also no response. Is 2 months the average answering time as I want the response in writing?

0
Replies (2)
sL
sam L's update20 Nov 2023, 08:52
Reviewer Update
Good day; how far is this investigation I need my treatment ASAP, PLEASE!
sL
sam L's update18 Jan 2024, 19:44
Reviewer Update
Still waiting on a proper response. You asked me for an itemized billing for a doctor and send me a code back to say it's wrong again. ITS BEEN WEEKS!!!! HELP ME AND ANSWER MY EMAILS GOOD GRACIOUS! I PAID ALREADY I NEED TO BE REIMBURSED FOR THE DOCTOR AND THE PHARMACY! WHY MUST I BEG?! THIS CASE IS OPEN FOR MONTHS! MONTHS!!!!!