DN
Dhanalutchmee N

1 reviews | Active since Aug 2014

27 Aug 2015, 10:37

non payment of medical bills

My daughter was diagnosed with leukaemia in 2013 and is being treated by doctor who is a paediatrician/clinical haematologist .Medical Aid is now refusing to pay these accounts based on the fact that my daughter is now 17 and not considered a child to be treated by a paediatrician failing to understand that doctor is also a Clinical Haematologist. The doctor herself has contacted them but to date numerous accounts are not paid and this is causing a problem now because of the nature of the illness my daughter needs the treatment. The doctor's practice number is *** and her name is Dr M Vaithlingum. The accounts not paid are dated from 2014.<br> If you require a statement of the outstanding accounts please inform me <br> <br> My daughter Marissa Govender is also registered on the Oncology Programme and authority had been given <br>

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply27 Aug 2015, 13:26
Official
Hello Vimla Naidoo,

Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.

Please allow us a little time to investigate your complaint.


Kind Regards
The GEMS Online Team