LP
Liezel P
1 reviews | Active since Apr 2009
17 Oct 2025, 07:23
No response
My dad passed away and we need to submit his tax return. I require a copy of his medical aid tax certificate. I have been requesting a copy (with my Executors letter) without any response except for a generic reply that somebody will get back to me within 72 hours. It's been weeks now without receiving the needed tax certificate
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Gems (Government Employees Medical Scheme)'s replyOfficial
17 Oct 2025, 10:19Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply17 Oct 2025, 10:19
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS