1 reviews | Active since Mar 2017
No response
<p>I first had to put a review on hallopeter for GEMS to respond to an email that I've sent repetedly for 7 months about a claim. Now that they've finally responded they do not respond to my next question regarding my second claim which I've also sent a few days ago more than once.. Always a struggle with this medical scheme..</p>
Good day
Thank you for bringing your unpaid claim concerns to our attention.
We can confirm that the account for services rendered on 28 July 2016 has been approved for payment and has been sent to the claims department for processing.
Please accept our sincere apologies for the delay in resolving this matter.
Kind regards
The GEMS online team
Good day
Thank you for bringing your unpaid claim concerns to our attention.
We can confirm that the account for services rendered on 28 July 2016 has been approved for payment and has been sent to the claims department for processing.
Please accept our sincere apologies for the delay in resolving this matter.
Kind regards
The GEMS online team