TP
Thys P
1 reviews | Active since May 2012
29 Feb 2016, 10:04
no respons to various means of trying to contact.
On the 25th of February I sent 3 emails to Gems trying to obtain authorisation for a chronic script . No respons to date!!<br> Today I have been trying to contact Gems by telephone and after e listening to various options and wasting 10 minutes of my airtime , still could not be able to get somebody on the line to authorize hospital authorization .<br> HOW CAN I CONTACT GEMS?
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Gems (Government Employees Medical Scheme)'s replyOfficial
29 Feb 2016, 10:47Hello Consumed,
We are terribly sorry that you have been experiencing difficulties. A GEMS consultant will contact you shortly to provide you with the necessary assistance.
Thank you for affording GEMS the opportunity to respond to your concerns.
Please allow us a little time to investigate your complaint.
Kind Regards,
The GEMS Online Team
We are terribly sorry that you have been experiencing difficulties. A GEMS consultant will contact you shortly to provide you with the necessary assistance.
Thank you for affording GEMS the opportunity to respond to your concerns.
Please allow us a little time to investigate your complaint.
Kind Regards,
The GEMS Online Team
Gems (Government Employees Medical Scheme)'s reply29 Feb 2016, 10:47
Official
Hello Consumed,
We are terribly sorry that you have been experiencing difficulties. A GEMS consultant will contact you shortly to provide you with the necessary assistance.
Thank you for affording GEMS the opportunity to respond to your concerns.
Please allow us a little time to investigate your complaint.
Kind Regards,
The GEMS Online Team
We are terribly sorry that you have been experiencing difficulties. A GEMS consultant will contact you shortly to provide you with the necessary assistance.
Thank you for affording GEMS the opportunity to respond to your concerns.
Please allow us a little time to investigate your complaint.
Kind Regards,
The GEMS Online Team