JF
Jill F

1 reviews | Active since Jun 2016

29 Jul 2016, 13:31

No refund for *****ioner from medical.

<p>Jean Friester</p> <p> </p> <p>I joined gems the 1 march 2016 and still have not received my refund from gems. Gems deducts every month my contribution and now claim that they do not have my banking details for the refund.</p> <p>Jean Friester</p> <p> </p> <p> </p>

0
Replies (2)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply29 Jul 2016, 16:55
Official

Good day

Thank you for bringing your concerns to our attention.

Please could you send us your membership number so that we can investigate and provide feedback?


Kind regards

The GEMS Online Team

Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply05 Aug 2016, 09:02
Official

Good day

Thank you for affording GEMS the opportunity to address your concerns regarding your refund.

We can confirm that a refund was paid into your bank account on 4 August 2016.

We apologise for any inconvenience caused in this regard.

Yours in service

The GEMS Online Team