1 reviews | Active since Dec 2012
No optometry benefit for degenerative eye decease
My wife has a eye disease called Keri****onis, her eyes in reality need to be assessed every 6 months, Her eyes are generally getting worse and with Gems they only pay every 2 years for new glasses and contacts...To add to all this not only does she have this but she has cataracts forming in both eyes which will need to be removed and will probably also need laser surgery to improve her vision. So until May (this year when the two years is up) she has to sit with a almost two year old contact lens and spec's prescription She teaches high school children and as a family we have to see her vision get worse this is heart breaking and as a family this effects her ability to work and to drive at night....but GEMS don't give a dam because the two year waiting period is not up yet!!!
Thank you for the opportunity given to GEMS to respond to your concerns.
We have forwarded your complaint onto the relevant department and a consultant will be in contact with you soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Yours in service,
The GEMS Online Team
Thank you for the opportunity given to GEMS to respond to your concerns.
We have forwarded your complaint onto the relevant department and a consultant will be in contact with you soon to provide you with the necessary assistance.
Please allow us a little time to investigate your complaint.
Yours in service,
The GEMS Online Team
