MG
Mubeen G

1 reviews | Active since Mar 2009

31 Dec 2015, 10:36

No One Can Help

As a healthcare provider, we have been battling for more than two months to have our details loaded on the GEMs systems. As a result, we are unable to process patient claims.<br> <br> The numerous agents we speak to are unable to assist us and send us from pillar to post. This needs to be resolved as a matter of urgency.

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply04 Jan 2016, 10:09
Official
Hello Hamlet,

Thank you for the opportunity given to GEMS to respond to your concerns.
A consultant will be in contact soon to provide you with the necessary assistance.

Please allow us a little time to investigate your complaint.


Kind Regards

The GEMS Online Team