SM
Sibusiso M

1 reviews | Active since Oct 2012

15 Jul 2018, 01:28

No gem in GEMS.

My application was processed April/May, but up to this day I do not have my membership card; albeit, I have already requested it twice! This is nonsense, this medical aid is run like a ****a shop.

0
Replies (2)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply16 Jul 2018, 11:01
Official

Good day

Thank you for the opportunity to respond. We are looking into this and will provide feedback.

Kind regards

The GEMS online team

Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply18 Jul 2018, 09:10
Official

Good day

Thank you for alerting us to your membership card concerns.

We can confirm that your membership cards have been posted twice. We will now courier the cards to you.

We apologise for the delay in delivery and we look forward to being of service to you going forward.

Kind regards
The GEMS online team