No authorisation

<p>My dentist submitted a request for approval/authorisation to get a vinel for my tooth which previously had a gold teeth on the 27th of January 2017. It is almost two months later and nothoing has been authorised.I call and send follow up e-mail requested a status report, without feedback.</p> <p>Why is this taking forever while billions of hospital bills are settled in a very short period, but approval for devices (hearing aid for my husband still also outstanding) that are required for mobility seems not to be a priority for GEMS . Or should i just liase with the Council of Medical schemes? Iam really uncomfortable with having to do presentations in front of huge crowds with this gap in my teeth, it is really making me loose self confidnce. Would appreciate if you can kindly attend to this.</p>