MS
Magda S
1 reviews | Active since Aug 2019
10 Nov 2025, 11:44
NO ASSISTANCE IN THIS MATTER. APP**** 1 OCT 2025
This is my 3rd request as I did not receive any feedback yet although all relevant documents were submitted for EX-GRATIA APPLICATION
Helpful (0)
Replies (2)0
Replies (2)
Gems (Government Employees Medical Scheme)'s replyOfficial
10 Nov 2025, 15:26Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
Gems (Government Employees Medical Scheme)'s reply10 Nov 2025, 15:26
Official
Good day,
Thank you for engaging with us. We are following your message, and feedback will be provided. If you have an urgent query, please contact us on: ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS
MS
Magda S's updateReviewer Update
10 Nov 2025, 15:52- Complaints were send three times for assistance.
- No assistance yet received and it become critical.
MS
Magda S's update10 Nov 2025, 15:52
Reviewer Update
- Complaints were send three times for assistance.
- No assistance yet received and it become critical.