Negligent GEMS and GEPF

Hi Peter

I need your urgent assist to hold members of GEMS and GEPF accountable to the lives of people. In March 2018 my mom app**** for pension fund through her medical scheme Gems. It has taken many phone calls to follow up on the matter for her to receive subsidising from GEPF. The pension fund organisation (GEPF) says they did not receive the forms and therefore cannot subsidise - on the other side Gems says they sent the forms and therefore cannot assist in following up on the matter.

We now sitting in September and where by she still has not received any word forward. I contacted both organisation today being the 19 and only to be sent around with no clear direction on how to resolve. No one in any of the organisation is prepared to account or be responsible to making sure the forms are processed accordingly and therefore affording my mom a proper healthcare cover.