BJ
BRIAN J

1 reviews | Active since Jul 2013

23 Mar 2016, 18:00

MOTHER END UP IN HOSPITAL

Good Day<br> <br> Im really disappoint that GEMS did not by now deliver high blood pressure pills for my mother. Since a month now applying and has receive a call that its going to be delivered. My mother could have got a stroke but GEMS don't care if the customers receive chronic medication. My mother must visit again for apply for chronic medication and its unfair. I hope the visit at the emergency centre wont be deducted from the day to day. <br> <br> Please deliver services<br> <br> ***

0
Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply24 Mar 2016, 09:46
Official
Hello JACOB62,

Thank you for bringing your concerns to our attention.

We will investigate and provide feedback as soon as possible.

Kind regards
The GEMS Online Team