1 reviews | Active since Nov 2026
Miss
I applied to downgrade my option to a cheaper one in September 2026 no response on 11 November told it's suspended from 1 November
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Thank you for engaging with us. We are attending your message, and feedback will be provided. If you have an urgent query, please contact us on ***(members Toll-free number) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00.
Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***.
We look forward to receiving your positive feedback.
Regards, GEMS