MC
Maryka C

1 reviews | Active since May 2016

07 Dec 2018, 09:02

MISLEADING

I needed urgent attention at a medical centre, broken shoulder. The dr's office staff said there is no funds available for the physio and a arm sling though this was urgently needed. But logging on too my profile on the self help site it showed i have an amount of R 3366 +/- available, when they phoned gems said no funds available for this treatment. So GEMS is misleading us by showing us available funds when there is not, and why the heck is there funds allocated for me as a women to have a male cercumsission and funds for my son to have birth control medical aids are misleading

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Replies (1)
Gems (Government Employees Medical Scheme)
Gems (Government Employees Medical Scheme)'s reply07 Dec 2018, 12:45
Official
Good day

Thank you for affording us the opportunity to respond. We are looking into this and will provide feedback as soon as possible. 

Kind regards
The GEMS online team