TT
Thea T
1 reviews | Active since Jun 2023
23 Apr 2025, 19:37
Medical savings payout left with no answers
Utterly dissapointed. After several phone calls the last 3 months, I phoned regarding my medical savings payout after changed from Rugby to Emerald Value. Still to date I do not have an answer on when the medical savings will be paid out or what the status of my payout is.
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Gems (Government Employees Medical Scheme)'s replyOfficial
24 Apr 2025, 09:48Thank you for engaging with us. We are attending to your message and feedback will be provided. If you have an urgent query, please contact us on ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
GEMS
Gems (Government Employees Medical Scheme)'s reply24 Apr 2025, 09:48
Official
Thank you for engaging with us. We are attending to your message and feedback will be provided. If you have an urgent query, please contact us on ***(members) & ***(providers).
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
Call Centre Hours: Monday - Friday: 8h00 - 17h00 & Saturday: 8h00 - 12h00. Emergency number: ***(available 24 hours)
If you wish to submit a compliment, please email us on at ***. We look forward to receiving your positive feedback.
Regards,
GEMS