AA
Aneesa A
1 reviews | Active since Jul 2016
09 May 2018, 07:54
MEDI POST ensure feeds
My gran was funded with Ensure as Ex Gratia but MEDIPOST has still not delivered her feeds, they normally drop it with her chronic medication and now they say that they have sent the feeds to an incorrect Pharmacy , and it is now the member responsibility to get it , please investigate and revert asap
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Replies (3)0
Replies (3)
Gems (Government Employees Medical Scheme)'s replyOfficial
09 May 2018, 16:18Good day
Thank you for the opportunity to respond. We are looking into this matter and with revert soonest.
Kind regards
The GEMS online team
Gems (Government Employees Medical Scheme)'s reply09 May 2018, 16:18
Official
Good day
Thank you for the opportunity to respond. We are looking into this matter and with revert soonest.
Kind regards
The GEMS online team
AA
Aneesa A's updateReviewer Update
11 May 2018, 10:12In light of the fact that Medipost had the patient Mrs Burgess best interest at heart and did stay in contact with Mr Burgess and Mrs Solomon at all times with regards to the status of her treatment, and based on the fact that Medipost was not responsible for change in provider we kindly request and will highly appreciate if you will make a comment with regards to the complaint against Medipost pharmacy.
AA
Aneesa A's update11 May 2018, 10:12
Reviewer Update
In light of the fact that Medipost had the patient Mrs Burgess best interest at heart and did stay in contact with Mr Burgess and Mrs Solomon at all times with regards to the status of her treatment, and based on the fact that Medipost was not responsible for change in provider we kindly request and will highly appreciate if you will make a comment with regards to the complaint against Medipost pharmacy.
AA
Aneesa A's updateReviewer Update
11 May 2018, 11:31Zaanlee thank you for assisting my Aunt , the confusion is that GEMS did not inform us where we need to get the FEEDS and because it always came from you i lodged the compliant against you . The complaint should have been GEMS I do apologize. Thanks so much again
AA
Aneesa A's update11 May 2018, 11:31
Reviewer Update
Zaanlee thank you for assisting my Aunt , the confusion is that GEMS did not inform us where we need to get the FEEDS and because it always came from you i lodged the compliant against you . The complaint should have been GEMS I do apologize. Thanks so much again