Mayhem at GEMS

<p>There is absolutely no joy or resolution of any kind from GEMS. I have had a maternity claim for 2 months now for which I went to a service provider on the GEMS network (screenshot saved as proof). I have queried why my claim was not paid in full and to date I have still not received an adequate answer. Furthermore, I have also had a scan done and that has still NOT been paid even though the tariff code, ICD10 and all required information has been furnished, this claim has been escalated ad nauseum but there has still been NO MOVEMENT on the claim.</p> <p> </p> <p>The stress I have received from GEMS will probably only be exceeded by the problems I am sure I will receive once my baby arrives- I suppose you give "government service" to government employees.... </p>