Maternity Payments not made

<p>I am very dissappointed with the service from gems. For months I have been casing after them to make ICU payments for my daughter and R10 000 which was not paid for my emergency c-scection. I have called more than 10 times even visiting the Durban centre but still no help. From agents lying that they are not recieving emails from the centre and I to having my whole family being terminated on the medical aid by someone WHO MADE A MISTAKE!!! I have tolerated your service for long now but I have now recieved summons from the hospital to pay all these amounts that you have failed to pay!! I will make sure that I sue this company even for all the stupid mistakes that you have made and we have tolerated.</p> <p> </p> <p>Please go through all these calls I have made ,even more from my husband without any asistance from this ******* **** company!</p> <p> </p> <p> </p> <p>7 - 14 days respirators MH ********** 6</p> <p>02/02/2017</p> <p>12:08</p> <p> </p> <p><br ********** <p>Ayanda</p> <p>REF :MGEM ********** 2</p> <p>12:23</p> <p><br /> ********** 4</p> <p> </p> <p> </p> <p>03/02/2017</p> <p>MH ********** 5</p> <p>Themba</p> <p>10:30</p> <p> ********** </p> <p>Auth : 58216</p> <p> </p> <p>15/02/2017</p> <p> </p> <p>23/02/2017</p> <p>MH ********** 5</p> <p>Gems says no payments done yet.</p> <p>No termination letter recieved yet.</p> <p>MH ********** 5</p> <p>Phumzile 11:58</p> <p> </p> <p> </p>